PRIVACY POLICY

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Updated : 12/16/2021

Preamble

This Privacy Policy is intended for users of the BETTER & STRONGER Platform, available at https://www.better-stronger.com/ (hereinafter "the Platform") and is intended to inform them as to how their personal information may be collected and processed.

Respect for privacy and personal data is a priority for BETTER & STRONGER, which is why we are committed to processing them in strict compliance with the French Computing and Civil Liberties Act of January 6, 1978 (hereinafter the “CCL Act”) as modified and the EU General Data Protection Regulation of April 27, 2016 (hereinafter the “GDPR”).

 

Under all circumstances, we will comply with these two basic principles:

  • You remain in control of your Personal Data;
  • Your Data will be processed in a secure manner with transparency and confidentiality.

 

More information


What is personal data?

« Personal data », means any information relating to You and that allows to identify You, directly or indirectly. Your name and surname or a photo of you for instance, can allow to identify You directly. Your email address enables to identify you indirectly. 

 

What is processing?

« Processing » means any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means (collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction). 

 

2. Definitions


  • « Data » : means personal data subject to processing under this Privacy Policy.

  • « Personal Data » : means any information relating to an identified or identifiable natural person, as defined by article 4 (1) of the GDPR.
     
  • « General data protection regulation » or « GDPR » : refers to Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC. 

  • « Processing » : means any operation or set of operations which is performed on Personal Data or on sets of Personal Data as referred to in article 4 (2) of the GDPR, in the context of this Privacy Policy. 

  • « Plateform » : means the Internet Platform accessible at the following address: https://www.better-stronger.com/ The Platform includes all the web pages, Services and functionalities provided to Users. 

« User » : means any person who accesses and browses the Platform https://www.better-stronger.com/.

 

2. The Controller’s identity

BETTER & STRONGER, a simplified joint-stock company with a share capital of 270.000 € registered at the Trade Register of Lyon under number 529 770 372, having its registered office at 7, Place du Griffon, 69001 Lyon, France, managed by Simon Neouze (hereinafter BETTER & STRONGER) will act as Controller for all data Processing listed in article 5 hereinafter. 

 

More information 


Legal reminder:

 

According to the CCL Act and the GDPR, the Controller is the person who determines the purposes and means of the processing of personal data. 

 

When two or more Controllers jointly determine the purposes and means of the processing, they are Joint Controllers

 

The Processor processes personal data on behalf of the Controller and acts under the Controller’s authority.



3. Data collection & Origin 


As part of operating the Platform, BETTER & STRONGER is likely to collect Personal Data regarding the Users of said Platform.

In any case, you are informed of the reasons why we collect your data via online data collection forms, email or notifications on the Platform. 

 

More information


Legal reminder:

 

According to CCL Act and the GDPR, the Controller is the person who determines the purposes and means of the processing of personal data. 

 

When two or more Controllers jointly determine the purposes and means of the processing, they are Joint Controllers

 

The Processor processes personal data on behalf of the Controller and acts under the Controller’s authority.

 

4. Consent

In compliance with the principles of privacy by design and privacy by default, BETTER & STRONGER makes sure that the User’s consent is collected in accordance with the principles of privacy by design and privacy by default when BETTER & STRONGER collects personal data communicated via any contact form published on the Platform. 

 

5. Purposes and legal basis for data processing 

 

BETTER & STRONGER only collects the necessary data for the purposes explicitly identified below: 

 

  • Management of contact and information claims 

More information


Scope of processing

 

This processing covers the following purposes:

 

  • Processing of contact and information claims regarding services provided by BETTER & STRONGER or any other matter. 

 

Legal basis

 

The User’s consent is required.

 

  • Sending of newsletters and marketing messages

 

More information


Scope of processing

 

This processing covers the following purposes: 

 

  • Sending of newletters and other relevant marketing messages 

 

Legal basis

 

The User’s consent is required. 



  • Managing of claims to rights granted by the data protection regulation 

More information 


Scope of processing

 

This processing covers all operations necessary for the follow-up of claims addressed to BETTER & STRONGER (qualification of the claim, investigations, realization of specific technical operations…).

 

Legal basis

 

Our legal obligation arising from articles 15 and seq. Of the GDPR and articles 48 and seq. Of the CCL Act. 

 



  • The proper functioning and continuous improvement of the Platform and its features

 

More information 


Scope of processing

 

Ensure the proper functioning and continuous improvement of the Platform and its features. 

 

Legal basis

 

Our legitimate interest in guaranteeing the best level of operation and quality of the Platform in particular by using visitor statistics. 

 

User’s consent when required. 

 

6. Recipients

 

As part of their respective responsibilities and for the purposes iterated in Article 5, the key persons who may have access to your data are the following:

  • Authorized personnel at BETTER & STRONGER;
  • Providers in charge of management and hosting of the Platform and the BETTER & STRONGER IT system; 
  • If applicable, the authorized personnel of our processors; 
  • If applicable, the relevant jurisdictions, mediators, accountants, auditors, attorneys, bailiffs, debt collection companies, police or military authorities in case of theft or judicial requisition;
  • Third parties likely to deposit cookies on your devices when you give your consent.

Your data is not shared, exchanged, sold or loaned to anyone other than those mentioned above. 

 

More information


Certain categories of persons have access to the data collected: 

  • Hosting provider;
  • Storage location: HubSpot - 25 First Street, 2nd Floor Cambridge, MA 02141

 




7. Data retention period 


We only retain your Personal Data for as long as is necessary for the purposes listed in article 5. 

 

For information purposes, please click below for more detail on the legal retention periods. 

 

More information

 

Management of contact and information claims

The data is retained for the time necessary to process the claim and then for three (3) years from the last contact with BETTER & STRONGER. 

It is then stored in an intermediate archive for five (5) years as evidence.

Sending of newsletters and marketing messages

The data is retained until the User unsubscribes via the link provided for this purpose.

Managing of claims to rights granted by the data protection regulation

Data relating to the management of claims is kept for the entire period necessary to process the claim. It is then archived for the duration of the applicable criminal statute of limitations in intermediate storage.

The proper functioning and continuous improvement of the Platform

The retention period of the different cookies deposited by BETTER & STRONGER is detailed in the Cookie Management Policy.

 

8. Your rights


Pursuant to the French Computing and Civil Liberties Act and the GDPR, you have the following rights (for more information):

  • A right to access (article 15 GDPR), rectify (article 16 GDPR), update and complete your data; 
  • A right to lock or erase your personal data (article 17 GDPR), if it is inaccurate, incomplete, dubious, obsolete or is prohibited from being collected, used, shared or retained; 
  • A right to withdraw your consent at any time (article 7 GDPR); 
  • A right to restrict the processing of your data (article 18 GDPR)
  • A right to object to the processing of your data (article 21 GDPR)
  • A right of portability of the data you have provided us when your data has undergone automated processing based on your consent or a contract (article 20 GDPR)
  • Right to not be subject to a decision based exclusively on automated processing (article 22 du RGPD); 
  • Right to file a complaint with the CNIL (article 77 RGPD);
  • A right to determine what happens to your data after your death and to choose whether we should send your data to a third party whom you designate (article 85 LIL). In the event of death, and in the absence of any instructions from you, we undertake to destroy your data unless it proves necessary to retain it for evidentiary purposes or to comply with a legal requirement.

 

You may exercise your rights:

 

You can also file a claim with the supervisory authorities, specifically the CNIL or any other competent authority. 

 

9. Security


BETTER & STRONGER and any processor shall implement appropriate technical and organizational measures to ensure the security of the processing and confidentiality of the personal data, according to current technical means and in accordance with the CCL Act and the GDPR. 

BETTER & STRONGER takes the necessary precautions, with regard to the nature of your data and the risks of our processing, to safeguard the security of personal data, and specifically prevent it from being altered, damaged, or that unauthorized third parties have access to it (physical protection of the premises, authentication process of our clients with personal and protected access via usernames and passwords, logging and tracking login sessions…).

 

10. Transferring data outside the EU 

 

BETTER & STRONGER will not transfer Users’ data outside the European Union. 

In the event that BETTER & STRONGER should do so, Users will be informed of the measures taken to control such transfer and to ensure the confidentiality of their data. 

 

11. Login data and cookies

For the proper functioning of the Platform, we use login data (date, time, IP address, page viewed) and cookies (small files saved on your computer) in order to identify you, log your visits and gather visitor traffic analytics and statistics for the Platform, particularly with respect to the pages viewed.

 

In this regard, BETTER & STRONGER has drafted a Cookie Management Policy in order to inform you more specifically about their use. To learn more, you can also refer to the CNIL’s website by clicking on the following link:

 

https://www.cnil.fr/fr/cookies-et-traceurs-comment-mettre-mon-site-web-en-conformite.

 

More information

 

By browsing our Platform, you agree that BETTER & STRONGER may install "technical" cookies used to enable or facilitate electronic communication between your device and our Platform, making it easier to manage and browse.

 

We will only access information stored in your device or information registered in it in the following cases:

 

● To enable or facilitate communication by electronic means;

● Where necessary to provide our online communication service at your express request.

 

If the browser allows it, you can disable these cookies at any time, following the instructions provided by that browser. However, BETTER & STRONGER informs you that such deactivation may result in slowing down and/or disrupting access to the Platform. 

 

 

 

12. Updating of our Privacy Policy


The present Privacy Policy may be subject to updates, in particular in accordance with the various legislative and regulatory changes. To this end, the User may consult the updates directly on the Platform.




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